Meet The Fargo, ND Team | Senior Helpers of Fargo

Meet the Fargo office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers of Eastern North Dakota, we believe that getting the best care for your loved ones should not be complicated. Jeff and Tanya Ferber opened the Senior Helpers Eastern North Dakota office in 2020 because of their passion for helping others and their interest in the growing need for in-home care services. We are committed to delivering the best possible in-home care to seniors in our community.

We take in-home care seriously and make it a priority to provide the highest level of client service possible. Since opening, we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs.

Our History

Senior Helpers Eastern North Dakota was proud to join the system in 2020. Like every other owner, we too are fully committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being a trusted advisor and resource for seniors and families in our community. We are committed to providing uncompromising levels of care to all our families.

We never send a stranger. We believe one of the most difficult aspects of being the client of a home care agency is having caregivers show up at the door without being properly introduced or prepared. With Senior Helpers, this will not happen. A proper introduction will be made. Caregivers are supervised employees, not independent contractors. We are not a referral service or “nurse registry,” where workers are assigned to cases, leaving families to sort through the fine points themselves — whether taxes get paid, whether background checks have been performed, whether they’re bonded and insured. We do all these things in advance, along with testing skills, verifying credentials, speaking with families they’ve worked with before. Nurse support is available 24/7. Few things are as traumatic as being rushed to a hospital on a stretcher, but when a caregiver cannot call a nurse for advice about how to deal with medical situations, the only option may be calling 911. Barring a life-threatening emergency, this should not be the first phone call a caregiver makes. Most private-duty home care companies offer little or no nurse support.

Why work with us at Senior Helpers?

We are hands-on owners that are here for you 24/7, 365 days a year

We become part of your family and you become part of ours

We pride ourselves on creating a strong, service-minded, hard-working and efficient team. We believe that a happy, respected, well taken care of team will go above and beyond for clients, our community and each other

We perform extensive background checks on both the State and Federal Level and all of our caregivers are bonded and insured

We train our caregivers in many areas, and we are especially proud of the training for Dementia & Alzheimer’s through our exclusive Senior Gems program based on the Gems™, techniques, strategies, and overall approach to care which was created and developed by Teepa Snow, Positive Approach, LLC.

Most importantly, we communicate with our caregivers daily and treat them with utmost respect as they are the heart of our business.

As owners, we are reachable far beyond just normal business hours as we know emergency situations often arise.

Trusting the care of a loved one is a leap of faith and we understand and empathize. Call us and let’s get started.

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

Your family's specific goals

Your loved one's daily plan design and schedule

Pricing and payment methods

Implementation process

Ongoing communication and follow-up plan

Meet the Fargo Team

Tanya Ferber

Owner

As owner, Tanya coordinates the business operations of Senior Helpers. Growing up in Fargo, Tanya watched as her Mother worked tirelessly to care for her Grandfather with Parkinson’s while balancing her career and family. In later years, her Mother provided care to her Father when he was terminally ill with cancer. Although, it was important to her to be his caregiver, it was difficult as she was dealing with her own health issues, making it not only emotionally challenging but physically challenging on her as well. Tanya knows firsthand the challenges of living at a distance and making sure that your loved ones have the care and support that they need during these difficult times. She recently moved back to her hometown to be closer to her aging Mother who is now a widow and to be an advocate for her healthcare and make sure she remains safe at home for as long as possible. Tanya has spent over 20 years in leadership, operations and performance improvement positions in the healthcare space. She was moved to make a career change when she and her family returned to Fargo allowing her to provide a valuable service to others in her hometown, working collaboratively with families to determine personalized care plans to keep loved ones safe and happy at home, reducing hospital admissions and the need for higher cost care. She and her staff also provide advice to clients and their families at a time when choices become difficult. She holds a B.S. in Nursing from North Dakota State University and a M.B.A. from the University of Phoenix.

Jeff Ferber

Owner

Jeff was raised in West Fargo and initially obtained a college degree in the engineering field but felt unfulfilled in his career. It was at that point he decided to pursue a career helping others in the healthcare field. He graduated with a Doctor of Pharmacy degree from North Dakota State University in 2006. Since then he has worked at various hospitals in leadership and operations positions. The last 5 years he has specialized in the field of medication safety, working to make healthcare systems safer for their patients. Like his wife, Jeff endured the loss of his father from cancer while living from a distance. It was, and still is, the most difficult time that his family has ever experienced. Through it all, his mother took a leave of absence from her job and worked hard to care for his father at home until his passing. It was very important to the family that his father remained in a loving, comforting surrounding. Knowing his own family’s personal struggles with care and working firsthand as a member of the healthcare community, he realized the need others have for emotional and physical support of their loved ones. When Tanya and he decided to move back to the area, the decision to help seniors, terminally ill, and those with disabilities stay in their homes was a natural fit.

Shayne Pfau

Operations Manager

Shayne was born and raised in Fargo, North Dakota. She has a diverse background with over 20 years of experience in Business Operations, Leadership and Professional Development, Human Resources, and Customer Service. She is new to the home healthcare industry but is excited to work for an organization that helps others and provides a high quality of life for clients and their families. Shayne currently lives in West Fargo with her husband, four boys (including a set of twins), and her two dogs Ozzie and Gizmo. In her free time, she enjoys traveling, family time, attending her kid's events, and cooking and baking.

Sara Davies

Care Team Manager

Sara brings seventeen years of customer service experience, including eight as a small business owner, to her role as Senior Helpers' Care Team Manager. She's here to support our Care Team Coordinators—who mentor our Caregivers—who care for our clients.
Sara is passionate about fostering an environment rooted in individuality, honesty, and meaningful connection. Surrounded by mentors, she hopes to spark growth, fuel energy, and infect the team with positivity (and plenty of giggles). Born in Phoenix, Sara was built for the hottest of hot and coldest of cold weather. She brings that same grit to driving results. In her personal time, you might run into Sara at live music events, playing sand volleyball (okayishly), golfing (badly), or walking her dog in any (and all) weather.

Jackie McDonald-Allen

Recruiting Manager

Jackie is a dedicated health care professional with over 17 years of experience in the industry. She was born and raised in Minneapolis, MN. She has three children and takes care of her mother full-time. Jackie has built a career centered around compassion, integrity, and advocacy for those in need of quality care. Throughout her career, Jackie has worked across multiple levels of healthcare, gaining a deep insight into what it takes to deliver meaningful person-centered care. She also brings a unique combination of front-line health care experience with a natural ability to connect with people. She understands the importance of hiring caregivers who are not only qualified, but also genuinely invested in the well-being of others. Her mission is to help the company grow by identifying and recruiting professions who are passionate about giving back to our community. She is honored to be a part of the Senior Helpers Team, making a difference in our community.

Laura Maeyaert

Business Development Director

Laura Maeyaert brings over 15 years of experience in business development, sales strategy, and team leadership across senior care, healthcare, and property management industries. As Business Development Director at Senior Helpers, she is passionate about creating meaningful connections and expanding access to quality in-home care for seniors and their families. Known for her strategic mindset and people-first approach, Laura has a strong track record of building collaborative partnerships, driving growth, and mentoring high-performing teams. Laura lives in West Fargo with her husband and two children. She has served as president of the Fargo Rotary Club and as a board member at Bonanzaville, the Cass County Historical Society. With leadership roles in organizations like Rotary and Bonanzaville, she believes strongly in giving back. For Laura, serving the community isn’t just something she does—it’s who she is, and that mindset carries through in the way she supports families and builds partnerships.

Meet the Fargo office

Our History

Our process

Meet the Fargo Team

Areas We Serve

TV & Podcast Appearances